With the lockdown easing over the weekend we have now moved back to LEVEL 1 restrictions.

This means we are able to treat all patients again pre-lockdown with our standard Covid screening questions.

Though not mandatory, we ask if you could please wear a mask while at the cleaning until you are called in to see your dentist. We will offer you one on arrival should you want one.

We also ask that you please use the alcohol dispenser on the front door prior to entry and also on your way out. We have alcohol gel pumps in the clinical rooms and also at the front desk.

Stay safe in the meantime and hopefully, we can get to Christmas with further eases of restrictions.

Dr. Richard Freytag


18 Nov 2020

A quick update to everyone in light of the latest SA COVID-19 restrictions.

We have had restrictions unfortunately again placed on dental work. At this stage, we are having to cancel all routine dental work.

We will still be open for EMERGENCIES ONLY at this stage.

We will have restricted hours from 9 am till about 1 pm. But please feel free to give us a call and leave us a message.

These restrictions are currently in effect until Tuesday 24th November.

As things are changing daily we will continue with updates on here, our Facebook page and Instagram page.

Sorry for any inconvenience, but everyone’s health is our utmost concern.

Please stay safe and we’ll SMASH this out together.

Dr. Richard Freytag

COVID-19 Update From Our Principal Dentist, Dr. Ricky Freytag

8 Sept 2020

As of June 2020 dental restrictions in South Australia were eased to Level 1 restrictions. The good news is this means we are able to treat you with NO restrictions at all. We are back to normal trading!

We currently will still continue to screen you over the phone prior to you dental appointment. We will also get you to do a mouthrinse before we start our treatment on you.

We will also continue to maintain our high infection control protocols along with alcohol hand gels around the clinic.

The team at Portrush Family Dental are excited to be able to treat you as normal again.

Sorry it has taken us a while to make this update. We have luckily been so busy lately but are now back to normal.

We wish you all the best, yet still keep safe so we don’t revert back to any restrictions.


– Dr. Richard Freytag and the team at Portrush Family Dental

An Announcement From Our Principal Dentist, Dr. Ricky Freytag

March 27th 2020

Today was the toughest day I’ve had as a dental practice owner.

The Australian Dental Association and the Australian Government have effectively shut down dental to emergency treatment only, and treatment that is likely to cause a problem in 4-6 months.

It broke my heart telling my work family that we might have stand some of them down until we as the Australian people (with the Government’s help) gets this virus under control. I can honestly say I’ve never worked with such a great bunch of people, and hopefully it won’t be long till we are all working together again.

So from Monday 30th March 2020, we will only be seeing emergency treatment that is likely to cause issues within 4-6 months as per the recommendations and directives that we’ve been provided by the nation’s leaders. If you have an appointment coming up, we will be in contact with you after your treating practitioner has triaged whether your proposed work is urgent or not. Please don’t try and argue or abuse the staff. We understand that you will be frustrated or angry at our decision, but we know it’s the ‘right’ thing to do for the sake of our community and medical teams on the frontlines against this horrendous virus. This is what a world without vaccines looks like, and it’s scary.

We will also be operating with minimal staff, and will only be open from 9am-1pm Monday to Friday. Please be patient with us.

If the phones are unattended, please leave a message and we will get back to you ASAP.

Take the time to read this article and why we need the drastic measures: https://medium.com/@tomaspueyo/coronavirus-the-hammer-and-the-dance-be9337092b56

And in case you’re wondering, we are also facing the prospect for financial ruin just like everyone else, but we’ll do what we need to do, and will borrow what we need to make sure Portrush Family Dental will be open for trade when this crisis passes.

Please stay safe & follow the social distancing rules.

– Dr Richard Freytag and the team at Portrush Family Dental❤️

For more information, please also watch https://youtu.be/tQD4B_hmdvo

We Sincerely Ask All Patients To Observe Our COVID-19 Policy:

  1. Have you been interstate or overseas in the last 2-3 weeks?
  2. Have you been around anyone that has been overseas in the last 2-3 weeks?
  3. Do you have ANY signs of cold or flu including running nose, sneezing, cough, fever, difficulty breathing etc?
  4. Have you been in contact with any cold or flu like symptoms?
  5. Have you been in contact with a confirmed case of the coronavirus?
If you have answered “YES” to any of these questions please DO NOT attend to the clinic.
Please give us a call to reschedule you appointment for at least 2-3 weeks.

Our dental clinic is QIP accredited, this is a national accreditation which holds us to the strictest standards of infection control which we adhere to at all times, not just during this pandemic. This includes:

  • Strict use of personal protection equipment such as gloves, masks and glasses
  • Single-use sterilisation bags for instruments with indicators to ensure 100% bacterial disinfection
  • All instruments are examined, tracked and noted in patients’ files
  • Daily testing of sterilisation equipment to ensure peak performance
  • Antibacterial disinfection of all equipment and benches after each patient

We have now increased the frequency of our daily disinfection control to the whole of the waiting room including bathrooms. This includes and not limited to all door handles, taps, bench tops, light switches etc. We are doing this every hour.

We have removed all magazines and childrens toys to try and prevent any cross-contamination.